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Microsoft's Surface godfather hints that Dial is just the start

Microsoft and Apple faced off with different ideas of the creative computing future last week, and in many ways Microsoft looked like more of the innovator.


The new wheel-like Surface Dial, a larger Surface Studio touchscreen computer, an improved Surface Book, and a bold attack strategy regarding affordable virtual-reality headsets as a patient build-up to a broader mixed reality future -- in which users can see virtual digital objects overlying real-world space -- gave Microsoft a unique angle compared to Apple.

In Cupertino, the big news was a smaller, thinner MacBook Pro with a tiny "Touch Bar" above the keyboard -- but with a main screen that's still decidedly touch-free. A nice laptop, to be sure, but ultimately a fairly conservative upgrade to an existing product line.

According to CNET, Panos Panay, head of Microsoft's device business, and the person directly responsible for launching the Surface, to discuss the new Surface devices and where the Dial and other accessories potentially fit in. (Our conversation took place after Microsoft's event, but a day before Apple's news became official -- though plenty of leaks were floating around that turned out to be accurate.)

Surface Dial: Microsoft's next big PC accessory

Surface Dial might be a hint at where Surface could evolve with new, affordable and transformative accessories. I asked Panay about the excited reactions to the Surface Dial, and even he seemed surprised. But Dial, which costs $99 (about £80 or AU$130), looks like it's a big part of where Surface is going down the road.

"Accessories can somewhat be undervalued in the sense that sometimes they're too easy to talk about, but we have a couple of accessories that, without them, the experience can't be completed," he said. "If I took away your keyboard right now. Or if I took away your trackpad right now, or when you learn to use the dial and we end up taking that away, your entire flow changes."

Despite the name, Surface Dial isn't just relegated to its own products. It will work on any Windows PC that's upgraded to Windows 10 Anniversary Edition.

Panay hinted there could be more accessories beyond, which is a possible indicator of where Microsoft wants to innovate and stand out from competitors like Apple.

"That's not the last one," he said.

On the new Surface Book i7

Panay was excited to talk about Surface Book, which is really about a large enhancement to the performance base of last year's product -- Microsoft's first-ever laptop, which had a tablet-like screen that detached from the keyboard base, which in turn housed the main battery and extra graphics processor.

"When we made Surface Book we were super clear that the base was the innovation," he said. "The idea, though, when we built the product was this base can live separately. Meaning, if I wanted to create an LTE base, or if we wanted to create three times the battery, or if you wanted to create two times the power."

"The thing I was most scared about with the new book is we were able to present it in a way where it didn't just look like, 'we updated the processor,'" Panay said.


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