The Chartered
Institute of Personnel Management of Nigeria was established as an umbrella
Association for Practitioners of Personnel Management in 1968 as the
Personnel
Management Association of Nigeria. In 1973, it was renamed as Institute of
Personnel Management of Nigeria. Finally, Act No 58 of 1992 chartered the
Institute.We are recruiting to fill the position below:
Job Title: Membership Manager
Job Code: N06
Location: Lagos
Reporting to: Head of Marketing/Membership
Job Objectives
- To manage and improve
relationship with members through prompt response to members’ complaints
and queries
Responsibilities
- Establish regular communication
with members and respond to their queries and inquiries.
- Send out demand notice for
membership subscription follow up on payments and send reminders to
members with outstanding subscriptions.
- Update members’ records on
subscriptions’ payments
- Facilitate accurate and up to
date collation of members’ data
- Embark on new membership drive
through the various routes to membership into the Institute.
- Regular update of customer
records
Knowledge, Skills,
and Experience Needed
- B.Sc/HND in Marketing or
Business Administration
- 4-5 years relevant experience.
- Experience in Database
Management and Customer Relationship Management (CRM) will be an added
advantage
- Computer literacy and
proficiency in MS Word, MS Excel, and PowerPoint
- Excellent Communication and
Presentation Skills.
Key Performance
Indicators (KPI’s):
- Send out demand notices to
members for next year by Q4 of current year
- Monthly report of status of
subscription payment
- Quarterly reminder notice to
members with outstanding payment
- Monthly review of members
records to confirm their currency
- Monthly request to members to
update their records.
Competencies:
- Relationship Manager
- Communicator
- Record keeper
Application Closing
Date
28th December, 2016.
How to Apply
Interested and qualified candidates should send their applications using the Job Title and Job Code as subject of mail to: hrmj@cipmnigeria.org
28th December, 2016.
How to Apply
Interested and qualified candidates should send their applications using the Job Title and Job Code as subject of mail to: hrmj@cipmnigeria.org
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