A group of self driving Uber vehicles position themselves to take journalists on rides during a media preview at Uber's Advanced Technologies Center in Pittsburgh, Monday, Sept. 12, 2016. Starting Wednesday morning, Sept. 14, 2016 dozens
Uber on
Wednesday became the first company to make self-driving cars available to the
general public in the U.S. through a test program in Pittsburgh. The
ride-hailing service selected a group of customers, including Pollier, to take
free rides in autonomous Ford Fusions, with human drivers as backups.
Pollier, 27,
said the Fusion "felt sharp," and the 15-minute ride to his
bartending job went smoothly and felt "like taking an Uber any other
day."
If other
riders have a similar reaction, and the autonomous cars are able to handle all
the challenges Pittsburgh offers, including snowstorms, rolling hills and a
tangled network of aging roads and bridges, then the self-driving car will be
one step closer to going from science fiction to a realistic option for
travelers.
"That
pilot really pushes the ball forward for us," said Raffi Krikorian,
Director of Uber Advanced Technologies Center (ATC) in Pittsburgh, the
company's main facility for testing self-driving vehicles. "We think it
can help with congestion.
We think it can make transportation cheaper and more
accessible for the vast majority of people."
The race
between Silicon Valley upstarts and traditional automakers to perfect a fully
driverless car to serve regular people has intensified.
Companies such as Audi,
Nissan and Google have invested hundreds of millions of dollars and logged
millions of miles test-driving autonomous vehicles, typically in more ideal
locations such as California.
Ford recently announced plans for a fully
driverless car for use in ride-hailing and car-sharing programs by 2021.
The
developments are ahead of regulations in some states. This spring, Uber
employees first took the self-driving cars to and from work every day -
perfectly legal under current state law, Pennsylvania officials said.
"But there is a requirement that you are a licensed driver and that you
are in the driver's seat."
Approaches to
driverless technology differ. Google, a unit of Alphabet, and Ford say the only
safe option for riders is a fully driverless car—no steering wheel, no pedals
and no human operator.
Others, like Mercedes-Benz, are adding autonomous
features in phases, while relying on the driver to take over in certain
circumstances.
"Because
vehicles are driving at seventy miles per hour on the highway, if something
goes wrong, things could go wrong very bad, very quickly," said Carnegie
Mellon engineering Professor Raj Rajkumar. "This technology needs to be
ultra-reliable before we can take the human out of the driving equation."
NuTonomy, a
spinoff from the Massachusetts Institute of Technology, got the jump on Uber
globally three weeks ago when it began picking up passengers in self-driving
taxis in a district in Singapore. The company said Tuesday that its six
taxis—with backup drivers—haven't had any accidents since the service launched.
The Uber
vehicles are equipped with everything from seven traffic-light detecting cameras
to a radar system that detects different weather conditions to 20 spinning
lasers that generate a continuous, 360-degree 3-D map of the surrounding
environment. During the test program, two engineers are seated in front—a
backup driver and another monitoring the car's 3D map and scribbling notes on
how to improve the car's software.
"We
actually think of Pittsburgh as the double black diamond of driving,"
Krikorian said. "If we can really tackle Pittsburgh, that we have a better
chance of tackling most other cities around the world."
Besides road
conditions, Uber must also tackle people's fears about self-driving technology.
"It
scares me not to have a driver there with an Uber," said Claudia Tyler, a
health executive standing near the entrance of an office in downtown
Pittsburgh.
When the
drivers are removed from front seats, the cars will likely be restricted to
driving in specific locations under good conditions at first.
A study
released Wednesday by the University of Michigan found that 23 percent of
Americans wouldn't ride in a self-driving car. Uber officials hope the initial
trial will teach them how to ease public fears of adopting the leading-edge
technology.
"The
Pittsburgh pilot is our opportunity for real world testing, so that we can
learn more about what makes riders feel safe and comfortable," said Uber
product manager Emily Bartel.
Uber's Silicon
Valley roots mean it tends to pivot quickly and plan, experiment, and adjust
direction within weeks, in contrast to longtime carmakers like General Motors
or Toyota who have years-long timelines when bringing out new features,
Rajkumar and Uber officials said.
"I'd
probably give them a little bit and let them work their kinks out,"
Patrick Holland, a Philadelphia-area student, said right before getting into a
human-driven Uber. "But I think a product that's well-tested and it's
proven to work and safe—I think that's where we're heading, and I think I'll
eventually find myself in a driverless vehicle."
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